Aftermarket
Together with you we design strategies and solutions that strengthen your aftermarket business and help your customers reduce ownership costs, maintain a high level of efficiency and increase availability in production.
Together with you we design strategies and solutions that strengthen your aftermarket business and help your customers reduce ownership costs, maintain a high level of efficiency and increase availability in production.
Everything starts and ends with the user. The user determines whether the product will be a success or a flop. That’s why services related to the product are playing an increasingly key role in the overall product experience. Clear and attractive product information makes the product simpler and more interesting to use. Carefully thought-out maintenance concepts extend customer benefit and therefore the customer relationship. And both elements create opportunities to generate new income, provided they deliver added value. We help you at every stage, from aftermarket strategy, to packaged solutions.
With the user experience as our starting point, we help you create innovative aftermarket solutions based on efficient information management from numerous sources, including user-generated data via connected products. Services and concepts can be continually developed around the product, adapted to different users and purposes, and distributed via various digital channels.
Product and maintenance information are linked to the digital model in the virtual development chain. This means information is accessible, up-to-date and usable when, for example, virtual reality-based maintenance tools or 3D films for marketing are being produced. Last but by no means least, we integrate Cyber Security into everything we do. It provides peace of mind both for you and for your customers.
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