Aftermarket
Everything starts and ends with the user. This determines whether the product is a success or a flop. Therefore, the services associated with the product play an increasingly important role in the overall product experience.
Everything starts and ends with the user. This determines whether the product is a success or a flop. Therefore, the services associated with the product play an increasingly important role in the overall product experience.
Clear and attractive product information makes the product easier and more interesting to use. Well-thought-out maintenance concepts extend the customer benefit and thus the customer relationship. And both parts create opportunities for new revenue, provided they deliver added value. We help you all the way from aftermarket strategy to packaged solutions.
Based on the user experience, we help you create innovative aftermarket solutions based on efficient management of information from many different sources - including user-generated data via connected products. Around the product, services and concepts can be continuously developed and adapted for different users and purposes, and distributed via various digital channels.
In the virtual development chain, product and maintenance information is linked to the digital model. In this way, the information is available, updated and possible to use when, for example, virtual reality-based maintenance tools or 3D films for marketing are to be produced. Last but not least, we weave cyber security into everything we do. It is a security both for you and for the customers.
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