Uptime

The information chain that holds when everything else is under pressure.

“Everyone did their job. But the information did not.”

Organisations in defence, industry and critical infrastructure face problems like these every day: 

  • Unclear version control – several manuals in circulation, with no traceability. 
  • Information silos – documentation spread across systems, files and platforms. 
  • Incorrect or outdated data used for service, repairs and fault‑finding. 
  • No single source of truth for operators, technicians, procurement and management. 
  • Risk of wrong decisions that affect operations, safety and costs. 
  • Longer downtime because maintenance staff must search for the right information. 

A single wrong decision can lead to high costs, unnecessary risk and reduced availability.

Uptime – the hub for secure, traceable technical information 

Uptime is Combitech’s complete system for creating, managing, storing, reviewing and distributing technical information throughout the entire product life cycle: 

  • Everything in one place: Collect ILS data, manuals, spare parts catalogues, drawings and documentation in a single system. Content can be authored according to S1000D or any other structure that suits your needs. 
  • Always the right version: Uptime ensures that only approved and up‑to‑date information is distributed, based on roles, access rights and configuration. 
  • Full traceability: Information is linked to the correct asset, product variant and operating environment – all the way from development to service and maintenance. 
  • Works everywhere – even offline: Designed for field work, factories and locations with limited or no connectivity. 
  • Supports the full life cycle: From instructions and data collection to publishing and presentation in multiple formats. 
  • Flexible licensing: Increase or reduce the number of licences as needed. Uptime adapts to your organisation, not the other way around.
Laptop in lab environment

From complexity to control – the value of the right information at the right time 

  • Higher uptime and faster response: When everyone works from the same traceable source, troubleshooting and repairs take far less time. 
  • Improved safety and fewer mistakes: Correct information leads to correct actions – increasing safety in workshops, factories and in the field. 
  • Lower costs and more efficient work: Uptime reduces duplicated effort, improves reuse of information, and cuts costs for translation and publishing. 
  • Stronger customer relationships and more business: When service teams always have accurate information, service quality improves – building trust and opening the door to additional sales. 
  • Built for defence‑level requirements: Uptime is developed in line with ISO 27001 and designed for environments where traceability, robustness and information security are critical.
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Questions and answers

What is Uptime CMS and what does it enable?

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    Uptime CMS is a comprehensive Integrated Logistics Support (ILS) solution designed to support the full lifecycle of technical information, from authoring and management to distribution and consumption. The platform enables efficient production, structuring, and publishing of documentation in multiple formats, including XML, PDF, HTML, and interactive web-based solutions.

How is the Uptime solution structured and how does it integrate with existing systems?

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    The solution is built on a modular architecture consisting of an Integration Engine, Uptime Authoring, and Uptime Viewer. This enables seamless integration with external enterprise systems such as PLM, ERP, LSAR, and other data sources, ensuring a consistent and traceable flow of information across the entire digital ecosystem.

Which standards and capabilities does Uptime CMS support?

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    Uptime CMS supports industry standards such as S1000D, S2000M, and S3000L, and allows organisations to manage highly structured technical data while maintaining flexibility for customer-specific workflows, metadata configurations, and reporting requirements. The platform provides advanced capabilities such as version and revision management, workflow control, multilingual support, and extensive reuse of information across documentation sets.

What efficiency gains and cost benefits does Uptime provide?

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    Through its strong focus on structured content and reuse, Uptime significantly reduces production and translation costs while improving documentation quality. The ability to reuse a large portion of information and streamline translation processes enables faster updates and shorter lead times for new publications.

How does Uptime CMS contribute to the aftermarket business?

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    From an aftermarket perspective, Uptime CMS plays a critical role in enabling data-driven and service-oriented business models. By providing accurate, up-to-date, and easily accessible technical information to operators, technicians, and service organisations, the platform enhances maintenance efficiency, reduces downtime, and improves operational availability.

How does Uptime support service, spare parts, and maintenance processes?

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    The integration of maintenance data, spare parts information, and service processes allows organisations to connect technical publications directly to service and order management systems. This creates opportunities to optimise spare parts sales, improve service delivery, and support advanced offerings such as predictive maintenance and digital feedback loops.

How does Uptime enable continuous improvement and long-term revenue growth?

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    Furthermore, Uptime supports aftermarket services through features such as user feedback integration, analytics, and connectivity to operational data sources. By linking real-world usage data with technical information, companies can continuously improve both products and services, identify new business opportunities, increase customer satisfaction, and drive long-term aftermarket revenue growth.

What is the overall value of Uptime CMS?

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    In summary, Uptime CMS is not only a powerful tool for managing technical information but also a key enabler for digital transformation. It allows organisations to establish a seamlessly integrated value chain and strengthens their aftermarket business through improved efficiency, better data utilisation, and more customer-centric services.

Want to see how Uptime reduces downtime? Get in touch and book a demo. 

Jesper Falk

Business Area Manager

jesper.falk@combitech.com

Shaping a smart and resilient society

At Combitech, we accelerate the development of a smarter, more sustainable, and more resilient society. By combining our solid experience and expertise from the defence and industrial sectors, we ensure that organizations, communities, and our total defence are well prepared to meet the challenges and opportunities of the future.

Shaping a smart and resilient society

At Combitech, we accelerate the development of a smarter, more sustainable, and more resilient society. By combining our solid experience and expertise from the defence and industrial sectors, we ensure that organizations, communities, and our total defence are well prepared to meet the challenges and opportunities of the future.

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Address: Ljungadalsgatan 2, SE-352 46 Växjö

Email: info@combitech.com

Phone number: 010-216 90 00

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